I would like to cancel my booking? Tickets are purchased on a non-refundable and non-transferable basis, as per our terms and conditions. For our full T&C's please click HERE. Related articles Can I change my booking? Can I contact you by Live Chat? How do I cancel or request a refund for myVegas rewards? How old must you be to enter the attraction unaccompanied? Are there official Madame Tussauds Photographs?